Overview:
All products are printed on demand in collaboration with Printify. Because of the nature of print-on-demand production, we are only able to accept returns or issue refunds in specific situations (see below).

Eligibility for refund/replacement:

• If your item arrives damaged, defective, or incorrectly printed, please contact us within 30 days of the confirmed delivery date. Printify+1
• Provide a clear photo showing the issue; no need to return the item to us. Printify
• We will offer either a free reprint of the product or a full refund of the item price (not including shipping) once the issue is confirmed.
  

Non-eligible cases:

• Items ordered in the wrong size, color, or design by mistake. 
• Change of mind, fit issues, or incorrect address input not caused by us or our fulfilment partner.
  In such cases, we may offer a discount on a replacement, but this is at our discretion and is not covered by Printify’s refund guarantee.
  

How to request a refund/reprint:

1. Email us at wm.sheepspeare@gmail.com with your order number and photo of the issue.
2. We will respond within 3 business days and process the refund/reprint if approved.
3. For refunds: the original payment method will be credited (or store credit if that is the only option).
4. For reprints: production and shipping proceed as a new order; you may be asked to pay shipping if applicable.

Wooliam Sheepspeare – Store Policies

Last updated: 10/18/2025

2. Shipping Policy

Production & fulfilment time:
Orders are printed on demand by Printify’s partner network. Typical production time is 2-7 business days, after which your order is shipped. (Exact times vary by product and destination.)

Shipping & delivery times:

• Domestic (U.S.): shipping typically takes 5-10 business days after production, though delays may occur due to carrier or customs.
• International: shipping times vary widely depending on destination and custom’s inspections.
  Tracking: Once your order ships, you will receive a tracking number to monitor delivery.
  

Shipping costs & profiles:
Shipping fees are calculated at checkout based on your location, product size/weight, and destination. Some items may include flat-rate shipping.

Lost or undelivered orders:
If a package is lost or returned to sender due to an incorrect address or refusal of delivery, contact us and we will help lodge an inquiry with the fulfilment network. If delivery cannot be completed, we may offer a partial refund (product cost only), or reshipment at your cost.

Customs, duties and taxes:
For international orders, you may be responsible for paying customs duties, import taxes or local fees upon delivery. These are not included in our shipping charges.

3. Privacy Policy

We respect your privacy and are committed to protecting your personal data. Below is a summary of how we collect, use and protect your information; full details are available [link to full privacy policy].

What data we collect:

• Name, shipping address, email, payment details (processed via Shopify & Printify).
• Order information, device and browser data, and usage analytics.
  

How we use it:

• Process and fulfil your orders.
• Send you order updates, shipping notifications, and marketing emails (if you opt-in).
• Improve our website and customer experience.
  

Data sharing:
We share your shipping and contact information with Printify (and their print partners) strictly for fulfilment purposes. According to Printify’s policy, we act as the data controller and Printify is the data processor in that relationship. Printify+1

Your rights:
You may request access to, correction of, or deletion of your personal data. To do so, please contact us at wm.sheepspeare@gmail.com. We will respond within 30 days.

Cookies & tracking:
We use cookies and similar tracking technologies to improve site performance and personalize your experience.

Production Partners:
We use Shopify to power our online store and Printify to produce and ship orders.

Your personal data (such as shipping name, address, and order details) may be shared with Printify and its production partners solely for order fulfillment purposes.

You can view Shopify’s Privacy Policy and Printify’s Privacy Policy for more details on how these partners handle your data.

By placing an order with Wooliam Sheepspeare, you agree to the following terms:

Ownership and rights:
All designs and branding on this site are our property. Unauthorized use, reproduction or resale without permission is prohibited.
All orders are made-to-order via Printify. Production errors, defects, or misprints should be reported within 30 days.

Order acceptance and pricing:
While we make every effort to display accurate pricing and product availability, we reserve the right to cancel orders if pricing errors occur, or if inventory/print partner capacity changes.
A cancelled order will result in a full refund of any amount charged.

Limitation of liability:
In no event shall Wooliam Sheepspeare be liable for incidental or consequential damages arising from the purchase or use of any product. Our maximum liability is limited to the purchase price of the item(s) you ordered.

Dispute resolution:
If you have any issue, please contact us at wm.sheepspeare@gmail.com. We will attempt to resolve it. If no resolution is reached, disputes will be handled through binding arbitration or other means as required by your jurisdiction.

Changes to terms:
We reserve the right to update these Terms of Service, Return & Refund Policy, Shipping Policy, and Privacy Policy at any time. Any changes will be posted on this page with a new “Last Updated” date.

If you have questions about any of these policies, please contact us:
Wooliam Sheepspeare
Email: wm.sheepspeare@gmail.com
Address: 208 E. Elm St. Murray, UT 84107
Business Name: Wooliam Sheepspeare

Thank you for shopping with us — we hope you love your piece of theatrical wit!